Direct answer
Online and in-person appraisals can both be valid; the safer choice depends on object complexity, evidence quality, stakeholder acceptance, and whether physical inspection would change the value conclusion. Use online appraisal when photographs, measurements, marks, provenance, and condition evidence are strong enough for the intended use. Use in-person appraisal when condition, scale, authenticity, access, or a court, insurer, lender, or tax advisor requires site-specific inspection. Use FAIR match when the file is between those paths.
- Match the appraiser to the item category.
- Confirm the report purpose before pricing.
- Compare fee disclosure before outreach.
When online appraisal is usually sufficient
Online workflows work well when documentation can represent the item clearly and the intended user accepts a digital evidence packet.
- Front, back, detail, signature, label, condition, scale, and measurement photos are available.
- Provenance, invoices, prior reports, certificates, or collection records can be shared digitally.
- The intended use is insurance scheduling, estate triage, donation screening, sale planning, or another workflow where stakeholders accept digital review.
- Time-to-decision matters and the object does not require tactile, instrument, or site-specific inspection.
When in-person appraisal is safer
Use in-person methods when physical inspection materially affects confidence or when the relying party expects onsite documentation.
- Condition, construction, scale, weight, surface, or authenticity assessment needs tactile or instrument review.
- The assignment involves very high-stakes litigation, disputed property, damage claims, lender collateral, or advisor-reviewed tax work.
- A court, insurer, lender, attorney, executor, or other stakeholder requires an onsite inspection protocol.
- The property is large furniture, fragile antiques, whole-house contents, or a storage/estate inventory where access and handling change scope.
How FAIR routes the decision
FAIR treats online versus in-person as a routing question, not a quality shortcut. The safest path is the one that matches the item evidence, report purpose, and appraiser specialty.
- Browse the directory when you already know the category, location, and inspection requirement.
- Use FAIR match when the property crosses art, antiques, furniture, jewelry, books, rugs, collectibles, or broader personal property.
- Compare fee models before hiring; a trustworthy quote should not depend on the appraised value, sale outcome, claim result, or donation amount.